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5.0SERVICE
4.5Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
687 ratings and 325 comments received in the last 90 days.
31 October 2024
Pleased with entire process from start to finish
23 October 2024
Gary Addis was excellent throughout the buying experience. He answered all my queries and was very knowledgable. I would recommend him as a sales contact to others. He is a great asset for BMW and Bavarian.
22 October 2024
Everything fully explained without rushing. Good briefing on car and systems.
20 October 2024
Dealing with Naill Oates made my experience really good
16 October 2024
Very pleased with the easy process. Took a bit of time to deliver the car but was worth the wait.
13 October 2024
The Belfast centre is lovely, with a really nice cafe and very pleasant staff. Again, Niall Oates led the process of purchase and delivery. He addressed every question with patience and clear, detailed information. A pleasure to deal with.
08 October 2024
Was able to collect car earlier than planned, time taken to show & explain to me all the details of the car Niall Oates was very knowledge about my new car, letting me know when one had arrived in the showroom & how it had performed on test drive
06 October 2024
Tracey the sales man is a pressure to deal with.
02 October 2024
Everything was so straightforward and easy from the beginning, Jim really makes the whole process hassle free
02 October 2024
Friendly and efficient hand over of the car from Paul
30 September 2024
Personal attention of Nial Oates
29 September 2024
Dan and Karen explained everything
29 September 2024
Courteous, listening ear and a smooth sales experience.
21 September 2024
Very well catered for.
07 September 2024
The process was smooth and easy.
04 September 2024
Great advice from key contacts within BMW during purchase ,superb customer service, super car!!
04 September 2024
Welcoming, answering all my questions and meeting all my needs
03 September 2024
Excellent centre. Staff very welcoming. Refreshments very nice.
25 August 2024
Very friendly, helpful & well informed staff.
23 August 2024
Everything is perfect and very satisfied with the end product.
21 August 2024
Niamh give us all the time she never made us feel rushed into making a decision
13 November 2024
I was greeted with a lovely smile and warmth from Debbie who directed me to the service area. Megan quickly arrived to check me in. I was offered a lovely pot of tea, which I enjoyed whilst waiting for my car to be serviced. Top class service.
13 November 2024
Staff were fantastic, from the service advisor I spoke to on the phone, receptionist & service advisor on the desk, All very polite and accommodating, I had tried to book in with a dealer closer to home but they were not very accommodating,
13 November 2024
Staff and facilities while working on car was excellent
12 November 2024
Very good service
12 November 2024
Everything in my car was fixed (brakes, brake fluid) and my car was cleaned on top of that. When I picked up my car again the back brake light had blown. I went back in to let them know, and the people in BMW fixed it free of charge in good time.
12 November 2024
Done quickly with no issues
11 November 2024
Very satisfied with all aspects of the service apart from price. Though I could make a similar comment about price if I were commenting on other car makes and other garages. The whole industry is over-priced.
11 November 2024
Service carried out promptly
11 November 2024
Great service, very pleasant staff in both service dept and showroom
11 November 2024
Sorted the problem in super fast time
11 November 2024
Vehicle was prepared for test and has passed.
10 November 2024
Just a lovely calm experience, well organised.
10 November 2024
Still quite expensive for a basic service.
10 November 2024
Good job well done
10 November 2024
couldn't be faulted
10 November 2024
Richard Mc Knight and team are always efficient and helpfull.
09 November 2024
While the time waiting for the recall was extensive, I was kept up to date with delays. When recall was booked, reminders were helpful. On day treatment by Chloe who checked me in and Jenny who dealt with pick up was excellent, staff are always great
09 November 2024
10/10 for customer service. Video follow up was excellent also
08 November 2024
Not 5 star due to discrepancy in price between booking through the BMW App and attending Bavarian Garages. My car was due an oil /filter change. £230 on the BMW App and was I charged £260! This needs rectified. I raised this when picking up my car.
08 November 2024
Very slick and personable operation. I was welcomed as soon as I entered the building and the service chap who was quite new to the job didn't try to blag - instead he asked his colleague if he didn't know - perfect approach.
07 November 2024
ABSOLUTELY FIRST CLASS SERVICE FROM MEGAN IN SERVICE DEPT , VERY PROFESSIONAL POLITE AND HELPFUL ALSO RECEIVED A LOVELY GOODIE BAG AND UMBRELLA WHEN COLLECTING CAR IT REALLY WAS A VERY NICE GESTURE AND GREATLY APPRECIATED .
06 November 2024
This was our first time to purchase a car at Bavarian and have got good after sales service.
06 November 2024
Service was 2nd to none. Well done.
06 November 2024
Couldn't fault the service
05 November 2024
Jenny Muckle provides a very professional and knowledgeable service communicating all aspects of what the car service entailed and how long it would take etc.
05 November 2024
Handy and quick response to my issue.
05 November 2024
All went well and was great to get lift to and from work. Would of been lost without this service.
04 November 2024
Problem solved easily and with minimum disruption.
04 November 2024
Very friendly staff
04 November 2024
I dropped my car in for a door seal to be fixed however when I collected my car after waiting several hours, the door was not fixed, despite explaining twice what the problem was.
04 November 2024
Car is fantastic after service. Very helpful staff
03 November 2024
Service was high quality and all staff I dealt with were helpful and professional.
03 November 2024
I appreciated the updates/service provided by Ashleigh/Chris and Jach (Technician).
01 November 2024
Always professional and first class service at Bavarian, always treated personally and not just a customer
01 November 2024
great service
01 November 2024
Satisfied with the work done, disappointed at the length of time it took.
31 October 2024
Mostly similar to last question. Disappointed problems so early!
31 October 2024
Well informed on work to be completed. I liked the inspection video sent to me.
31 October 2024
As above and Richard and Jack were extremely helpful through the process
30 October 2024
I waited too long to be contacted by the service team
30 October 2024
Easy to book service and car fixed and returned clean
30 October 2024
Staff very helpful and friendly
30 October 2024
Great customer service
30 October 2024
I have been getting my car serviced there for years , best garage others dealshios in the are could learn a lot and adopt the same customer care that I received.
29 October 2024
Efficient and quick turnaround
29 October 2024
Car fixed and cleaned before the time they said
29 October 2024
Everything was completed in a timely manner. Checked in quickly, even though I was early! Handover was courteous and informative.
29 October 2024
Time and effort went into the repair.
29 October 2024
Tyre was available and turnaround was only an hour
28 October 2024
Reported fault with tire and was seen on the same day
28 October 2024
Generally very good. One small issue the car was supposed to be ready at 4pm but I had to wait 10-15mins even though it was only a routine service and the car had been in since 10am. Not major issue but would have expected better
28 October 2024
Professionally handled throughout with constant communication
28 October 2024
The 'problems' I was having with the car to date appear to have been resolved. I have however another matter which I feel needs attention and which I will be contacting Bavarian about.
28 October 2024
When I received my car it was washed and I was very impressed.
28 October 2024
Brilliant, everyone was fantastic.
26 October 2024
Good communication and friendly staff.
26 October 2024
Excellent service.
26 October 2024
All very straightforward
26 October 2024
My service experience was excellent, Chloe was professional, took the time to explain everything and was so cheerful it was a delight to deal with her. The video explaining the actual service was concise and informative.
26 October 2024
Because Jenny contacted the DVLA (and provided feedback) to answer questions I had about MOT requirements for my car which she didn't need to do.... Going beyond normal service support
26 October 2024
Did what they said they would do
26 October 2024
Extra cost for an opinion. Also took 5 hours out of my day to leave car in and collect using public transport and BMW taxi service. Service centre is only 18 miles from home
25 October 2024
On picking up my car the service adviser was not very forthcoming with any information about what was carried out and it took numerous questions to actually find out if the problems were resolved and how
24 October 2024
Because you are the best
24 October 2024
Extremely satisfied. Always professional.
24 October 2024
Compared to other services of different brands, here I know what, why and for how much it will be done and it is so.
24 October 2024
All works carried out efficiently with great communication and service handling.
23 October 2024
Disappointed that a high class motor company would repair a loose bmw boot badge by just sticking same badge back on with double sided tape instead of a completely new badge!!
23 October 2024
NA
22 October 2024
good service
22 October 2024
Well trained staff , professional and friendly and efficient.
21 October 2024
In and out no issues and a lovely coffee
21 October 2024
Car was ready within the timeframe we were given and they also washed and hoovered the car which was a lovely gesture.
21 October 2024
Again, staff and quality of service at Bavarian BMW is first class
20 October 2024
My service was completed and I'm happy
20 October 2024
A dealership that puts the needs of its customers at the forefront of its business- whilst providing excellent customer service experience
20 October 2024
Excellent staff
20 October 2024
No problems encountered
20 October 2024
Friendly & professional staff at reception, service & coffee area. Cost as quoted. Video of health check sent. Slight delay but kept informed. Car washed & then I was shown where car was parked. Thanks particular to Richard in service reception.
20 October 2024
Less expensive than expected and servicing finished ahead of schedule
20 October 2024
Always deliver great service
19 October 2024
Service carried out in excellent time and welcoming refreshments while I waited.
19 October 2024
Giving print out of condition of your car
19 October 2024
Been a customer for over 30 years with 2 cars and the experience remains amazing.
19 October 2024
Prompt service and communication
19 October 2024
Prompt and efficient service
18 October 2024
The staff were very professional.
18 October 2024
Service carried out quickly while I waited, was offered coffee and otherwise left alone. Perfect.
17 October 2024
I was kept up to date on the work being carried out.
15 October 2024
Christopher true professional explained everything in detail ,kept me up to date with service of the car very helpful Loved the car being available to take me into Belfast driver was amazing Best service I have encountered in over forty years
15 October 2024
The planned work was completed in the agreed time.
15 October 2024
Satisfactory.
15 October 2024
From initial phone call to book appointment through to check in and pick up staff were friendly and helpful. Chloe was my service advisor on this occasion.
15 October 2024
very friendly and very efficent
15 October 2024
My service experience is excellent. My car is going like a brand-new car. Highly recommend.
15 October 2024
A little disappointed I have to go back to address another issue identified at service
14 October 2024
Staff were first class
14 October 2024
Very friendly
14 October 2024
Great service, completed what was required and communicated the process
14 October 2024
The care was completely fixed to my satisification.
13 October 2024
The professionalism of all staff in the service department is exemplary. On this occasion Jenny looked after me and she was a pleasure to deal with. Richard is always welcoming and keen to ensure that customers have the best experience.
13 October 2024
Overall a good experience. But I have two reservations: cost and location(from where I live in North Down Boucher Road is very difficult to get to. There are no public transport options and now that Bavarian no longer provide loan cars it is a proble
13 October 2024
Very satisfied
13 October 2024
Well it can't be 5 - because I have a new car that keeps faulting
13 October 2024
satisfied
12 October 2024
Good communication and very helpful
12 October 2024
All good - no issues. Outlined the potential work that was required
12 October 2024
My service adviser was very pleasant and helpful, not least in persuading BMW to cover the cost of a sensor replacement.
12 October 2024
Over all disappointed.
11 October 2024
As I said previously excellent attitude with me I can't fault anythiñg
11 October 2024
Good communication from the Service team.
11 October 2024
They done what they said they would do no hassle and very professional
11 October 2024
I had no cIse for concern during this recall / service. Staff were very professional and explained all the processes throughout.
11 October 2024
Great customer service and kept well informed of work to be carried out and progress. I waited while service carried out and the staff in the cafe area were absolutely superb looking after myself and anyone else who was waiting
10 October 2024
Very happy for the service I've been done in my car
10 October 2024
Darren very kindly stayed on to give me my csr keys after 6pm as I was slighly delayed returning from my hospital some 20 miles away. He also walked me to my car
09 October 2024
Excellent experience right from when I booked the car in, until I completed my appointment
09 October 2024
The bill for the service was expensive
09 October 2024
Excellent service, really well looked after by Jenny in the service department.
09 October 2024
.
08 October 2024
Efficient and friendly service. Many thanks to Jenny Muckle in particular who kept me up to date on work progress and discounted my bill.
08 October 2024
Lovely environment, excellent staff and car fixed on the day.
08 October 2024
Attending for EGR recall, also mentioned brake pads warning light was raised and to have pads replaced. I was informed of a complementary voucher due to the recall. Mechanics found it was a sensor issue and did not fit new pads & voucher covered it.
08 October 2024
Easy to work with
08 October 2024
Dealt with in a timely manner
07 October 2024
Smooth process. Everything explained
07 October 2024
Theres nothing really to say......It was just a service....there were no stand out moments.
07 October 2024
Chloe from the service department was excellent, made my experience 10/10
06 October 2024
All issues were sorted professionally
06 October 2024
Andrew Graham made the experience of buying a car memorable and ensured the car we bought met our needs and within our budget without making my wife or I feeling pressurised in anyway.
06 October 2024
Car take on time and returned early with no issues
06 October 2024
100 per cent content that the work to be done, was done, also received health check (by video)
06 October 2024
Excellent friendly service provided As alwsys
06 October 2024
All issues have always been successfully resolved with a detailed explanation on what was wrong and how it was fixed.
06 October 2024
I was made to feel quite comfortable during my wait
05 October 2024
Everything that needed to be completed was completed
04 October 2024
Customer service was excellent from start to finish. Good communication throughout and work was completed in a timely and successful manner
04 October 2024
Have confidence in service provided but found it very expensive
04 October 2024
Can't fault it
03 October 2024
Car was well serviced, I was kept informed of the details and my car was cleaned.
03 October 2024
There were some issues of the service and repair that were not done correctly, and required multiple return visits to the garage. However, we are all human and Richard McKnight was excellent and gave us a replacement car.
03 October 2024
Amazing customer service
02 October 2024
Very professional, great customer service!
02 October 2024
Work required completed promptly
01 October 2024
Happy with everything. Thank you
30 September 2024
The service team were great ,plus I got some discount
30 September 2024
Helpful, efficient, waited for car and had coffee/cake
30 September 2024
Excellent service
30 September 2024
Comprehensive
30 September 2024
The work took longer than I'd expected. However the quality was very good.
30 September 2024
The service was carried out to a high standard, the staff were very helpful and pleasant and the showroom is very comfortable. However the wait was much longer than anticipated.
30 September 2024
Smooth operation ....Great hospitality
30 September 2024
Excellent experience for me, they completed the Service within the timescale given & also completed an overall check of my car
30 September 2024
Work required to car completed very quickly even though I managed to get a lift back to the centre, and therefore arrived early, my car was waiting for me and cleaned.
30 September 2024
Again, outstanding customer service. In particular Jenny was so on the ball, observing when I was on calls, sending me texts and being available when I was ready. You can't ask for better service than that.
30 September 2024
Faultless
30 September 2024
From initial contact with Mr John Davis, together with his team of Technicians Robert, Callum and Darren, they rectified an emergency drive shaft/transmission problem over a short period of days to enable the vehicle to make it's planned for journey.
29 September 2024
Timely information in a simple format
29 September 2024
I was collected from my home as arranged. On arrival back at Bavarian I was met by Jenny and she went through the details of my bill. I paid what was due. She then escorted me out to my car. It was clean and spotless and I was very pleased.
29 September 2024
Great service carried out fast
29 September 2024
All work was completed and on time
29 September 2024
Fast efficient and very friendly service staff
29 September 2024
Jenny Mackle and Richard McKnight are both tremendous assets to the bavarian brand.
29 September 2024
I would have given it 5 star if our garage offered us courtesy car rather than to ask for it since there was a problem with the car that was out of our power and we had to return multiple times as the problem consisted.
29 September 2024
Car ready for collection at arranged time and shown to where car was parked.
29 September 2024
From the service I recieved
28 September 2024
Because all was done that I required.
28 September 2024
Corrected post service issue with coolant without question and sought to balance out my need to return by gifting umbrella. Small things like that make a big difference. How you correct a mistake is way more impactful than anything else. Excellent
28 September 2024
My car was driving well when I left it in for the service and it drove just as well afterwards.
28 September 2024
Informed immediately of work needed
27 September 2024
Fantastic service at Bavarian, really helpful staff as always.
25 September 2024
Efficient service
25 September 2024
Car serviced on time and effectively.
25 September 2024
Everything was dealt with in avery professional and polite way
25 September 2024
The service was good but the issue may not be sorted.
25 September 2024
Brilliant customer experience but the product is letting you down. Getting two courtesy lifts to work / from home by very pleasant drivers (Graham and Neil from memory) is very much appreciated.
24 September 2024
Ashley who I contacted originally to book car in was very friendly and professional. Darren skilling who took my keys of me at bavarian, was professional, friendly and very understanding in regards to me needing tgecar back for grandfather duties .
24 September 2024
Jenny was great at explaining everything to me and was extremely helpful.
24 September 2024
Very helpful on things I needed checked on my car outside of the service that needed done
24 September 2024
Car was in for a re call and the whole experience was excellent
24 September 2024
Chloe was extremely helpful, she made it one of the smoothest service experiences I've ever had.
23 September 2024
The reception staff are knowledgeable in your vehicle in my experience. They are adept at keeping the customer in the loop as the work progresses and keen to find reductions in cost where possible.
23 September 2024
Prompt and efficient as always
22 September 2024
All requests satisfied
22 September 2024
Good service and communication
22 September 2024
As I've stated you wrecked my car and took off my skirting without asking permission, and returned it back to me without telling me and had broken half of it off the car.
22 September 2024
Very well organised friendly place
22 September 2024
All work carried out quickly and car handed back clean with informative video sent.
21 September 2024
Car valeted and very well presented
21 September 2024
Swift from start to finish- no fuss, very professional and helpful.
21 September 2024
The level of detail the service engineer provided and also supported with a video of the issues. Amazing !
21 September 2024
First time service impressive service from the video explaining what work etc was carried out and car was washed and hoovered.
21 September 2024
Everyone was very helpful
21 September 2024
See above comment.
21 September 2024
I found the overall experience to be excellent. My problem was sorted, all staff were extremely courteous and my car was returned in immaculate condition.
21 September 2024
Resolved all issues , car drives better than ever
19 September 2024
It was seamless from start to finish
19 September 2024
Car wasn't even washed properly, I couldn't believe it and all that time me waiting with a new born baby and leaving BMW on a dirty car !!! And a gentleman was keep saying to me that they didn't had to wash my car ,its s a free service!!! NOT GOOD!
19 September 2024
Staff are very accommodating and friendly. Professional service
18 September 2024
The friendly and efficient service provided by Richard and the team is exemplary, couldn't ask for better.
18 September 2024
Talk to me about the problem with my car
18 September 2024
Quick and quality work done. Staff very helpful and considerate
18 September 2024
Richard and the Service team are absolutely excellent. He leads a team of very professional and knowledgeable staff and he is always available to discuss issues/ give advice.
18 September 2024
Upon service completion I was greated with 'our card machine isn't working we will send you a link to pay" I expect the results of the service to be discussed, the items replaced explained and the cost to be invoiced provided before payment discussed
17 September 2024
I arrived a week early yet they still accommodated me !
17 September 2024
Again they give me a great service , contacting me and letting me know when the car would be ready to be picked up. I would strongly recommend BMW to my family and friends.
17 September 2024
Informed at every step; attention to detail and customer; clarity in what to plan next - and a clean car!
17 September 2024
Work was carried out on time.
17 September 2024
Explained in previous comments.
16 September 2024
The wait time was nearly 4 hours after being told it would be approx 2hrs
16 September 2024
Jenny was superb from start to finish. She's a real credit to Bavarian.
16 September 2024
Very welcoming staff, great environment with easy parking.
15 September 2024
The problem with my car was discovered and repaired with no problems
15 September 2024
They completed the job and looked after me as a customer
15 September 2024
could have offered winter tyres and didn't which is why one point was deducted.
15 September 2024
everything carried out as expected
15 September 2024
Have purchased several cards from Bavarian and always treated well
15 September 2024
Timely courteous efficient and effective
15 September 2024
Excellent
15 September 2024
Everything was dealt with as promised
15 September 2024
Efficient straight forward and staff who cared
14 September 2024
Work carried out efficiently
14 September 2024
Excellent service
14 September 2024
I found the level of customer service very good and the staff very helpful
12 September 2024
As per above - the people!! An organisation is nothing without great people, Richard and team are totally outstanding!
12 September 2024
Very impressed with staff I interacted with. However, one issue was not addressed despite the car being in for two days. A bit frustrating as it will still need resolved. 1 of your team did review issue when I picked up car and said easy to fix
12 September 2024
Booking the service was very good with Ashley going above and beyond to help in the diagnosis of an issue and booking the appointment. It was disappointing when the car sat idle for an hour post the workshop activity until I asked for its return.
12 September 2024
From phone call to final collection of car, everything was provided for customer satisfaction, could not be better
12 September 2024
It was good to be back at Bavarian experiencing the excellent customer facilities on offer, making the wait for my car an enjoyable one. The Customer Experience Hosts were friendly and looked after me well with the lovely coffee and food items.
12 September 2024
Your staff were just so wonderful, nothing was too much of an ask
11 September 2024
Prompt service and the amazing greeting at reception as you as you arrive sets the tone
11 September 2024
It was courteous and efficient
11 September 2024
Ease of booking car in and service completed early which helped me a lot
11 September 2024
first class service
10 September 2024
Lovely reception, friendly , helpful staff.
10 September 2024
Lovely
09 September 2024
I got done all I wanted to. Punctually.
09 September 2024
You should improve your communication, having a message sent after 2 hours of service to ask for me to approve work, which I did promptly, but then nothing to say it will now be a further 2 hours?
09 September 2024
Got a text at 1645 that car was ready and last time for pickup was 1730. I'd already left office but that stage so good it was ready! Also had to wait 40 minutes that morning to pick up courtesy car, adviser said it was being washed.
09 September 2024
No problems whatsoever
09 September 2024
This was a general recall and a date had been set but I was contacted shortly before the arranged date to postpone my appointment. I eventually contacted Bavarian and the works completed.
08 September 2024
They were great - did exactly what they said they would do in the timescale given.
07 September 2024
Your representative Jenny Muckle was very knowledgeable and explained the issues to me clearly and thoroughly.
07 September 2024
Good communication
07 September 2024
Best service from coming through the door then to the driver leaving us into the town so we didn't have to wait about the showroom and then collecting us at aggred time
07 September 2024
Very happy with all the staff who were very nice and friendly.
07 September 2024
No problems experienced at all.
06 September 2024
Very helpful
06 September 2024
Staff were super efficient and professional. Made me feel welcome and not under pressure.
06 September 2024
Installation of the Dash Cam carefully installed & help to navigate the app features.
06 September 2024
Staff could not have done more
05 September 2024
Approachable, friendly staff. Excellent coffee and magazines during wait. Really appreciated having car cleaned
05 September 2024
Service was spectacular even left with some gifts for my car
05 September 2024
Chris Ruddy went above and beyond to help with the issues I experienced in relation to both service enquiries and warranty. Very pleased with service received.
04 September 2024
the staff have time for me,and go through all the details of what will be taking place with the services of the car
03 September 2024
Well looked after
03 September 2024
The service was polite, professional and apologetic for the recalls my car was subject to.
03 September 2024
Comfortable surroundings, staff very attentive
03 September 2024
Alway good service throughout
03 September 2024
Go the extra mile to get me back on the road
03 September 2024
Service was fine
03 September 2024
Very friendly staff. Make you feel very relaxed and enjoy the whole experience.
03 September 2024
There are always minor details which prevent getting the maximum responses
03 September 2024
As always got my car sorted out in shortest time possible. Very professional
03 September 2024
Prompt efficient service. Friendly welcoming staff. Lovely complimentary coffee.
03 September 2024
Promo service Attention to detail
02 September 2024
Great service, the guy i that booked me in was very professional friendly down to earth & helpful (sorry i forgot his name) . He great Ambassador for the brand
02 September 2024
My car was check/service before it was sold but this was not recorded on the internal computer and it is saying it now needs a service 2 months later
02 September 2024
I was very satisfied with the service at Bavarian they really do make the customer feel at ease and catered to all of my needs. The staff at Bavarian are very professional and I must say that Jenny Muckle who was dealing with myself was excellent.
02 September 2024
Work carried out was explained & done satisfactorily
01 September 2024
Great service
01 September 2024
High standards are the norm. Repair carried out very quickly.
01 September 2024
Brilliant staff
31 August 2024
The detailed video and explanation of the health check from the technician was great and the breakdown of what needed to be done and what needed to be monitored for future visits was top class.
30 August 2024
Easy to book, efficient service, excellent customer care
30 August 2024
Completely satisfied
29 August 2024
The small touches in my opinion made this service worthy of 5 stars. The video of the health check and the few BMW items they gifted me for any inconvenience with my recall.
29 August 2024
customer service was very good
29 August 2024
Good service
29 August 2024
Very professional from start to finish thanks to Chris Ruddy
29 August 2024
The service was excellent. Kerry was very professional and the repair was completed quicker than I expected.
29 August 2024
Communication and information provided was excellent Ease of drop off and collection
28 August 2024
The whole experience was very quick
26 August 2024
The service experience is awesome, perfect environment, professional staffs and always do a good job, but the long waiting schedule time is really a problem.
26 August 2024
Couldn't have faulted the whole the experience. There was a minor hiccup but the folks at Bavarian had it sorted in no time at all. First Class Service !!!
26 August 2024
Everything was done as expected at a reasonable price.
26 August 2024
Personal, professional and informative.
25 August 2024
Everyone went out of their way to make the experience a nice one.
25 August 2024
Car was returned in perfect condition
25 August 2024
Great professional service
24 August 2024
Always excellent service by Bavarian staff
24 August 2024
Because I like BMW and Bavarian they look after there Customers, Thanks
24 August 2024
All work was carried out to a high standard.
24 August 2024
Fantastic Service as always. Richard and the team offer excellent customer service.
23 August 2024
We had a wee problem which was sorted on line and straight away
22 August 2024
The help provided and the knowledge of the colleagues in solving the problems and the work around to get us back onto the road as quickly as possible. Richard and his team, both Jenny and Kerry were both friendly and professional.
22 August 2024
The vehicle drives like it did when I purchased.
22 August 2024
Recalled the car for airbags and cooler to be replaced. salesman Alex gave me a lift to town for work. Service guys were extremely kind and gave me some freebies for the inconvenience of bringing the car in. Usual wash and tidy was carried out.
21 August 2024
I appreciate the standard and quality of care
21 August 2024
Car was not ready at time agreed
21 August 2024
Plesent experience very friendly and professional staff, with a stress free interaction with an overall nice environment to be in. Service was fast and and on time and a nice text to let me know when the car was ready.
20 August 2024
Because the experience was perfect
20 August 2024
Truly impressed by the level of care and attention afforded to me
11 November 2024
Simon kept me up to date at each stage of the process and answered any questions I had.